Legal

Privacy Policy

Last updated: 22 September 2026

PitchFirst (“we”, “us”), operated by RUBINA RAFEEQ SOLKAR, 503, 3A, Sai Shraddha, Kannamwar Nagar 2, Vikhroli East, Mumbai, Maharashtra 400083, India, provides a voice-first hiring platform for telecallers, BPO and inside-sales professionals in India. This policy explains what we collect, why we collect it, who sees it, and the rights you have over it.

Information we collect

Information you give us

Device permissions

The app requests the microphone only when you choose to record a voice pitch, and the camera only when you choose to record a video introduction. Nothing is captured in the background, and recording does not begin until you start it. You can decline either permission and continue using the rest of the app.

Payment information

Subscription purchases are processed by our payment provider, Razorpay. Card and bank details are entered directly with Razorpay and never reach our servers. We receive a payment confirmation and store your subscription status and purchase history only.

Technical data

Basic account identifiers needed to operate the service and keep it secure.

How we use your information

We do not sell your personal data, and we do not share it with third parties for advertising.

Who sees your information

Other users of the platform

Candidate profiles, voice pitches, video introductions and CVs are visible to recruiters using the service. That visibility is the core purpose of the app. Candidates can control profile visibility in Settings.

Contact details and unlocking

A candidate’s phone number, email address and references stay masked from recruiters by default. A recruiter sees them only after unlocking that candidate’s contact details under their subscription plan. Once unlocked, the recruiter holds those details and may contact the candidate about roles.

Service providers

Each processes data on our behalf under their own terms.

Legal

Where disclosure is required by applicable law or legal process.

Data security

Data is transmitted over encrypted connections (HTTPS/TLS) and stored with access controls. No system is perfectly secure, but we take reasonable measures to protect your information.

Retention and deletion

We keep your data while your account is active. You may request access to, or permanent deletion of, your personal data at any time:

Deletion removes your profile, voice pitch, video introduction and CV. We retain only what we are legally required to keep, such as transaction records for tax and accounting purposes, and for no longer than the law requires.

Your rights under the DPDP Act 2023

If you are in India, the Digital Personal Data Protection Act, 2023 gives you the right to access a summary of your personal data, to correct or complete it, to request its erasure, to nominate another person to exercise these rights, and to raise a grievance.

Voice and video recording on PitchFirst is consent-first: nothing is recorded unless you start the recording, and you can delete any recording and re-record it. You may withdraw consent at any time by deleting the recording or your account.

Grievance contact: Rubina Rafeeq Solkar, support@pitchfirst.app. We respond to grievances within the period required by law.

Children

PitchFirst is intended for working professionals and is not directed at children under 18. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy. Material changes will be posted on this page with a new “last updated” date.

Governing law

This policy is governed by the laws of India, and the courts at Mumbai have exclusive jurisdiction.

Contact

RUBINA RAFEEQ SOLKAR
503, 3A, Sai Shraddha, Kannamwar Nagar 2
Vikhroli East, Mumbai, Maharashtra 400083
India
support@pitchfirst.app · +91 93263 98507