PitchFirst ("we", "us"), operated by RUBINA RAFEEQ SOLKAR, 503, 3A, Sai Shraddha, Kannamwar Nagar 2, Vikhroli East, Mumbai, Maharashtra 400083, India, provides a voice-first hiring platform for telecallers, BPO and inside-sales professionals in India. This policy explains what we collect, why we collect it, who sees it, and the rights you have over it.
Information we collect
Information you give us
- Account and profile: name, email address, phone number, city, languages, work experience, skills, typing speed and readiness indicators.
- Media you record or upload: profile photo, a voice pitch of up to 90 seconds, a video introduction, and your résumé or CV.
- Employer information: for recruiter accounts, company details, job postings and interview notes.
Device permissions
The app requests the microphone only when you choose to record a voice pitch, and the camera only when you choose to record a video introduction. Nothing is captured in the background, and recording does not begin until you start it. You can decline either permission and continue using the rest of the app.
Payment information
Subscription purchases are processed by our payment provider, Razorpay. Card and bank details are entered directly with Razorpay and never reach our servers. We receive a payment confirmation and store your subscription status and purchase history only.
Technical data
Basic account identifiers needed to operate the service and keep it secure.
How we use your information
- To create and manage your account and profile.
- To let candidates present themselves through voice, video and CV, and to let recruiters discover and evaluate them.
- To process subscriptions and provide paid features.
- To secure the service, prevent misuse, and comply with law.
We do not sell your personal data, and we do not share it with third parties for advertising.
Who sees your information
Other users of the platform
Candidate profiles, voice pitches, video introductions and CVs are visible to recruiters using the service. That visibility is the core purpose of the app. Candidates can control profile visibility in Settings.
Contact details and unlocking
A candidate's phone number, email address and references stay masked from recruiters by default. A recruiter sees them only after unlocking that candidate's contact details under their subscription plan. Once unlocked, the recruiter holds those details and may contact the candidate about roles.
Service providers
- Supabase — hosting, database and file storage.
- Razorpay — payment processing.
Each processes data on our behalf under their own terms.
Legal
Where disclosure is required by applicable law or legal process.
Data security
Data is transmitted over encrypted connections (HTTPS/TLS) and stored with access controls. No system is perfectly secure, but we take reasonable measures to protect your information.
Retention and deletion
We keep your data while your account is active. You may request access to, or permanent deletion of, your personal data at any time:
Deletion removes your profile, voice pitch, video introduction and CV. We retain only what we are legally required to keep, such as transaction records for tax and accounting purposes, and for no longer than the law requires.
Your rights under the DPDP Act 2023
If you are in India, the Digital Personal Data Protection Act, 2023 gives you the right to access a summary of your personal data, to correct or complete it, to request its erasure, to nominate another person to exercise these rights, and to raise a grievance.
Voice and video recording on PitchFirst is consent-first: nothing is recorded unless you start the recording, and you can delete any recording and re-record it. You may withdraw consent at any time by deleting the recording or your account.
Grievance contact: Rubina Rafeeq Solkar, support@pitchfirst.app. We respond to grievances within the period required by law.
Children
PitchFirst is intended for working professionals and is not directed at children under 18. We do not knowingly collect data from anyone under 18.
Changes to this policy
We may update this policy. Material changes will be posted on this page with a new "last updated" date.
Governing law
This policy is governed by the laws of India, and the courts at Mumbai have exclusive jurisdiction.
Contact
RUBINA RAFEEQ SOLKAR
503, 3A, Sai Shraddha, Kannamwar Nagar 2
Vikhroli East, Mumbai, Maharashtra 400083, India
support@pitchfirst.app · +91 93263 98507